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No response from support
Hi everyone,Is anyone getting responses from support?I submitted a ticket over a week ago and hav...
  • Trent Nuske
0 votes 1 comment
Site is not reachable via DNSFilter
Hello. We have recently installed a new server and have put it out to the internet for the basis ...
  • Pedro Gaytan
0 votes 3 comments
Another MSP DNSFilter agent
Hi,I recently took over a client previously managed by another MSP. The former MSP used DNSFilter...
  • Galo Celi
0 votes 2 comments
June 5th, Chat with the Team - Let’s Talk AD Sync + Entra ID! Featured
Join our next Chat with the Team session—this time featuring DNSFilter’s own Cindy Lawless, Direc...
  • Bailey Taylor
  • Edited
0 votes 0 comments
Ongoing agent issues
Since the outage last week we have not been able to use the Windows agent. If we have the service...
  • Andy Malcolm
  • Edited
0 votes 1 comment
Why your block page might say “blocked by network filtering policy” instead of a category
Hey everyone!One of our customers recently reached out after noticing their block page didn’t sho...
  • Minetta Gould
  • Edited
0 votes 0 comments
Agent 2.0.8 DNS not working
I am finding clients heading to our jobsites that have roaming client 2.0.8 installed and DNS fai...
  • pmoran
0 votes 1 comment
quick question
i am new to dns filter and couldnt find any information on this.  my boss wanted to know if we ca...
  • Tony Fortunato
0 votes 3 comments
Agent Mis-Configuration
Hello! I have inherited a network which uses DNS Filter. The agent was deployed and it looks like...
  • Joanne Hughes
1 vote 2 comments
DNSFilter Agent Offline Results in No DNS Resolution
I have a client Windows PC with the DNSFilter agent installed. Occasionally the DNSFilter Agent w...
  • Jon Maxey
0 votes 3 comments
🔍 Domain getting blocked but not in your Policy? Check your Universal Lists!
One of our customers recently ran into a puzzling issue that we thought would be useful to share ...
  • Minetta Gould
0 votes 0 comments
iOS deployments with Ninja-One
Hi everyone,I’m currently trying to deploy DNSFilter using NinjaOne MDM. Does anyone know how to ...
  • Ludovic Fournier
0 votes 2 comments
📣 Chrome Extension Roaming Client Update: Preparing for Google Manifest V3
Google is officially deprecating Manifest V2, the framework supporting Chrome extensions, in June...
  • Minetta Gould
  • Edited
0 votes 2 comments
Fixing "No Route to Host" in WSL When Using DNSFilter
If you or your users rely on Windows Subsystem for Linux (WSL) and have the DNSFilter Roaming Cli...
  • Minetta Gould
0 votes 0 comments
Pagination not working in API Endpoint
Pagination is not working perfectly in Endpoint.https://api.dnsfilter.com/v1/traffic_reports/quer...
  • shreyans
0 votes 3 comments
Yesterday's update reset MFA status for everyone
Today I signed in with username + password, then entered MFA code on the next screen as usual. Ev...
  • AB
0 votes 2 comments
Install iOS Roaming Client using Intune and Apple Business Manager
A DNSFilter customer shared these enhanced steps with our team, so we're passing along to our com...
  • Minetta Gould
  • Edited
1 vote 0 comments
CA Root Certificate
Hello,We are currently using the block page with the DNSFilter SSL certificate to provide a seaml...
  • Jennifer Kendall
0 votes 1 comment
periodic local DNS failures - service restart fixes
We've got one deployment of roaming DNS filter agents and we're seeing an issue that periodically...
  • Etienne
0 votes 9 comments
How to block mobile VPN apps
Hi,Just looking for a way to block mobile VPN applications as end users can still download them a...
  • Tamanna Kibrea
0 votes 3 comments
Feature Requestr
Hello;Would be great to have WhatsApp in the AppAware section do you have any plans on adding thi...
  • Jennifer Kendall
1 vote 1 comment
DNS Query Logs
Hello,Is there any way to pull more than 6 days of logs in the DNS Query Log interface?  I see wh...
  • Jennifer Kendall
1 vote 4 comments
Feature request - Show reason on Block Page
Ability for the block page to state the reason for the block.  This helps tremendously for the im...
  • caleb.brown
1 vote 3 comments
Unable to access local server until I remove the 127.0.0.1 in DNS and refresh it to our local IPs
It's hard to explain in the subject but here is a rundown. We have a locally hosted Unifi server....
  • Matthew Bartel
0 votes 1 comment
I forgot My Password
  • robert lsayanda
0 votes 1 comment
Is is possible to search logs by a specific IP address? If so, how?
Is is possible to search a DNSFilter report of log or report by a specific IP address? If so, how?
  • Rx Technology Consultants, LLC Coleman
0 votes 1 comment
Creating a family-friendly filtering environment with DNSFilter
At DNSFilter, we understand the importance of maintaining a safe and secure online environment fo...
  • Bailey Taylor
0 votes 0 comments
Why can't I access internal resources after deploying DNSFilter?
If internal resources like shared drives, intranet sites, or domain controllers suddenly become u...
  • Minetta Gould
  • Edited
0 votes 0 comments
Policy enforcement & reporting discrepancies with Roaming Client
Hopefully I explain this well enough…new to DNS Filter.I setup a site (my home office) and have r...
  • Tmark
0 votes 4 comments
Large CSV data export not sending – How to retrieve full logs?
If I export a small quantity of data to a .CSV file, I get a link via email which works just fine...
  • Dave Cattapan
0 votes 4 comments

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