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Yesterday's update reset MFA status for everyone
Today I signed in with username + password, then entered MFA code on the next screen as usual. Ev...
  • AB
0 votes 0 comments
Install iOS Roaming Client using Intune and Apple Business Manager
A DNSFilter customer shared these enhanced steps with our team, so we're passing along to our com...
  • Minetta Gould
  • Edited
0 votes 0 comments
CA Root Certificate
Hello,We are currently using the block page with the DNSFilter SSL certificate to provide a seaml...
  • Jennifer Kendall
0 votes 1 comment
periodic local DNS failures - service restart fixes
We've got one deployment of roaming DNS filter agents and we're seeing an issue that periodically...
  • Etienne
0 votes 5 comments
How to block mobile VPN apps
Hi,Just looking for a way to block mobile VPN applications as end users can still download them a...
  • Tamanna Kibrea
0 votes 3 comments
Feature Requestr
Hello;Would be great to have WhatsApp in the AppAware section do you have any plans on adding thi...
  • Jennifer Kendall
1 vote 1 comment
DNS Query Logs
Hello,Is there any way to pull more than 6 days of logs in the DNS Query Log interface?  I see wh...
  • Jennifer Kendall
1 vote 4 comments
Feature request - Show reason on Block Page
Ability for the block page to state the reason for the block.  This helps tremendously for the im...
  • caleb.brown
1 vote 3 comments
Unable to access local server until I remove the 127.0.0.1 in DNS and refresh it to our local IPs
It's hard to explain in the subject but here is a rundown. We have a locally hosted Unifi server....
  • Matthew Bartel
0 votes 1 comment
I forgot My Password
  • robert lsayanda
0 votes 1 comment
Is is possible to search logs by a specific IP address? If so, how?
Is is possible to search a DNSFilter report of log or report by a specific IP address? If so, how?
  • Rx Technology Consultants, LLC Coleman
0 votes 1 comment
Creating a family-friendly filtering environment with DNSFilter
At DNSFilter, we understand the importance of maintaining a safe and secure online environment fo...
  • Bailey Taylor
0 votes 0 comments
Why can't I access internal resources after deploying DNSFilter?
If internal resources like shared drives, intranet sites, or domain controllers suddenly become u...
  • Minetta Gould
  • Edited
0 votes 0 comments
Policy enforcement & reporting discrepancies with Roaming Client
Hopefully I explain this well enough…new to DNS Filter.I setup a site (my home office) and have r...
  • Tmark
0 votes 4 comments
Large CSV data export not sending – How to retrieve full logs?
If I export a small quantity of data to a .CSV file, I get a link via email which works just fine...
  • Dave Cattapan
0 votes 4 comments
Sudden connection errors on Remote Clients – Possible ISP or Client changes?
All of sudden we are receiving errors on some remote clients when they try to resolve a couple of...
  • Michael Madl
0 votes 1 comment
Configuring ThreatLocker to allow DNSFilter
ThreatLocker uses a Zero Trust approach to prevent threats by default, which means additional cyb...
  • Minetta Gould
  • Edited
0 votes 0 comments
DNSFilter + Azure Virtual Desktop Multi-Session
Hello,We are trying to configure a DNSFilter policies on base of Microsoft Entra ID users/groups ...
  • Refer IT
0 votes 1 comment
How to block all google domains (youtube etc) but allow google classroom?
How do I block all google domains (youtube etc) but allow google classroom?
  • tom tom
0 votes 1 comment
Setup a full tunnel OpenVPN connection with a AWS Access Server
Our Support Engineers worked with a customer to setup a full tunnel OpenVPN connection with a AWS...
  • Minetta Gould
  • Edited
0 votes 0 comments
How to completely uninstall the DNSFilter Roaming Client from macOS
If you're having trouble uninstalling the DNSFilter roaming client from your macOS device and are...
  • Bailey Taylor
  • Edited
0 votes 0 comments
Configuring DNS Forwarders for on-prem Windows AD server
If you're managing an on-premises Windows Active Directory (AD) server and want to configure its ...
  • Bailey Taylor
0 votes 0 comments
Generating customer report
I looked and can't find a way to generate a report for a point of contact for a customer.  At mos...
  • Ben Quick
0 votes 1 comment
Group Computers by Tags
I found something that says you can group computers by tag for assigning policies. But I can't fi...
  • Val Hector
0 votes 4 comments
🆕 MSP Onboarding Webinar Pinned Featured
Are you ready to streamline your client management and enhance your MSP offerings with DNSFilter?...
  • Bailey Taylor
  • Edited
0 votes 0 comments
🎥 Watch January 2025 "Chat with the Chief" - A Live Q&A with DNSFilter’s CTO and VP of Customer Experience!
Thank you to those who joined us for our "Chat with the Chief" webinar, where you had the chance ...
  • Bailey Taylor
  • Edited
0 votes 1 comment
How to resolve miscategorized domain issues
If you encounter issues with domains being miscategorized, it can lead to access problems or inco...
  • Bailey Taylor
  • Edited
0 votes 0 comments
Understanding malware blocks and device identification
If you're using DNSFilter and encounter a blocked malware threat, you might want to know where th...
  • Bailey Taylor
0 votes 0 comments
Trouble uninstalling DNSFilter on macOS? Here’s how to ensure complete removal
Even after removing the application manually or running standard uninstall commands, background p...
  • Bailey Taylor
  • Edited
0 votes 0 comments
Managing duplicate device entries in the DNSFilter dashboard
We've seen a few instances where duplicate entries for the same device appear in the DNSFilter da...
  • Bailey Taylor
  • Edited
0 votes 0 comments

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