Follow these troubleshooting steps to resolve Network Error messaging while updating Allow, Block, or Universal Lists. When the Allow, Block, or Universal List returns a network error message, the...
Some Relays may fail to auto-update, especially if they are running Ubuntu versions older than 22.04. This can lead to missed improvements, bug fixes, or compatibility issues. To resolve this: Che...
Webroot Category Description DNSFilter Equivalent Abortion Abortion topics, either pro-life or pro-choice. Abortion Abused Drugs Discussion or remedies for illegal, illicit, or abused drugs...
If local DNS resolution is failing, a possible cause is that either EDNS isn't supported or a firewall is blocking EDNS queries.Windows deploymentsBeginning with Windows Roaming Client 1.11.0, EDNS...
Use this article to understand how to block TOR traffic with DNSFilter. The TOR network (The Onion Router) is a series of servers that allows for anonymous communication over the internet. Its func...
Use this article to identify the source device of excessive DNS query traffic and take action to stop the unintended queries. This steps is important for security, quality control, and billing accu...
The DNSFilter MSP dashboard provides access to features exclusive to MSPs, such as managing MSP client Organizations, whitelabel settings, and the ability to view activity for all clients on one sc...
The Policy Audit Log, which displays the record of changes to policies for the previous year, is included with Pro pricing plans and above.The default view is global changes across all filtering po...
The Domain Report Tool helps identify how DNSFilter classifies a domain and provides a direct way to report misclassifications. This is critical for resolving access issues, verifying filtering beh...
This article walks through utilizing the Organization Users panel in the dashboard to create and edit DNSFilter account user permissions, including updating the account owner and resetting account ...