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The DNSFilter MSP dashboard provides access to features exclusive to MSPs, such as managing MSP client Organizations, whitelabel settings, and the ability to view activity for all clients on one screen.

The MSP dashboard also allows you to enter into client accounts to perform filtering and organizational changes, so think of it as a "meta-dashboard".

On top of managing all of the MSP's accounts, the dashboard also has Release notifications and links to: 

• Search the DNSFilter Knowledge Base for how-to guides and troubleshooting content
• Quick-access onboarding resources to help get started
• Check our System Status
• Use the Domain Report tool
• Submit feature requests
• Access the Partner Portal for courses, enablement resources, and a forum to share ideas with other MSP users 

MSP Organization menu

Use the MSP Organization menu to create new client Organizations and toggle between existing Organizations. 

Overview

The DNSFilter Overview page includes a summary every Organization's DNS activity, filtering status, threat detections, and user settings, along with quick access to reports and network configurations.

Global Policies

Create and manage Filtering Policies and Block pages that can be applied to any client Organization from Global Policies. This is also where to manage Universal Lists, an Allow and Block List that span across every Organization. 

Deployments

Manage all Organization Roaming Clients and Sites from the MSP dashboard. These updates centralize client Organization management, including enhanced search and filtering capabilities to quickly make updates and check on your client’s deployment statuses.

Reporting

View global data from every Organization's DNS traffic in tables and graphs from the Reporting page. Highlights include the Insights tab, which allows you to drill down into data, and Scheduled Reports, which sends an export of data to your and/or your client's inbox at a regular cadence.

Utilize the Find Organization search bar to select a single Organization's traffic. This way you can view that data on a more granular level. 

MSP

Manage your DNSFilter account information, including:

• A profile for the account
• MSP staff Users, providing edit and read-only permissions as needed
• Whitelabel the account
• How DNSFilter charges you for your client networks from Billing
• Jump to your PSA Management dashboard

The Settings tab manages a couple different elements of the MSP account:

• Enable Two-Factor Authentication (2FA) for the MSP Organization. Client Organization 2FA is managed from the Organization's Settings tab 
• Limit the display of personal data for select Organizations

Tools

The MSP Organization Tools page hosts the DNSFilter SSL Certificate, Debug Page, and Policy Audit Log, which records changes to global filtering policies, including Universal List edits.

Navigate to an Organization's Tools page to utilize other services like the DNS Query Log (also available under any client Organization Reporting tab).

Integrations

Explore all DNSFilter integrations from this page and discover ways to enhance and automate processes, from SIEM exports to IT support alerts, by clicking on the available tiles.

Available DNSFilter integrations include:

• Data export tools such as Amazon S3, Splunk, and Microsoft Sentinel
• Single Sign-On (SSO) supported by Identity Providers (IdP)
• Active Directory
• Zapier
• Six different PSA platforms

Don’t miss our Community Integrations topic, where you’ll find tips from other users and updates on new and upcoming partnerships!