Use this article to troubleshoot DNSFilter or network settings if the Windows Network Connectivity Status Indicator (NCSI) displays a limited network connection notification after installing the Wi...
Use this article to configure Block Page notifications for DNSFilter account admins in standard and MSP accounts. While creating a Block Page, there an option to enter a Notice E-Mail that enables ...
These commands can be useful during troubleshooting issues, scripting, or getting help from our Support team. ✍️ macOS agents deployed via an MDM tool should be managed through the tool, e.g. star...
Reference this article to understand the default settings of the Your First Policy Filtering Policy found in your DNSFilter app. This is helpful when just getting started with DNSFilter as a baseli...
Network administrators often need to ensure local resources—such as shared drives, shared printers, and domain controllers—resolve correctly while using DNSFilter. This article explains how local d...
MSP account users with Admin permissions or higher use this guide to navigate the MSP Organizations menu, where you create and edit MSP Organizations (sub-orgs) for clients. From this menu you can ...
The Organization Settings page hosts settings for org-wide Multi-Factor Authentication (MFA) and Single Sign-On (SSO), as well as settings to limit the display of personal data. Two-Factor Authen...
This article explains how to restore DNS resolution while remaining protected by DNSFilter using a Windows NRPT (Name Resolution Policy Table) rule.Zero trust VPNs—such as Ivanti, ZScaler, Cloudfla...
Unique behavior specific to Autotask PSA functionality. Overview This guide will outline the unique behavior that Autotask PSA will experience when using the Billing tool. Effective Date When Appr...
This guide outlines Filtering Policy priorities at the policy and organization level. Reference this guide when creating or troubleshooting policies to confirm the desired filtering outcome. When c...